Volkswagen Leasing Co., Ltd. under Volkswagen Transportation (Group) Co., Ltd. has always adhered to the core values ​​of “everything for the masses†during the development of more than 20 years, and continuously deepened the business philosophy of “honest service and professional management†and devoted itself to To provide customers with better and more car rental services, building a modern car rental brand. Today, Volkswagen Car Rental has become an industry leader with nearly 10,000 vehicles in more than a dozen cities across the country, and has become the first choice for high-end business car rental services such as government departments, multinational corporations, large corporations, and high-star hotels and conventions and conventions.
Put the heart into the final master
Nadal sends driver signature sports shoes
The 22nd set of storms, “the main force in the car rental industryâ€, is a sincere sigh made by many customers for the consistent service consciousness and high sense of responsibility of VW Car Rental – the service concept of “integrity service†has enabled VW to win the market. Word of mouth, "Professional management" of each service allows customers to have a real "centering pill" when they rent a car. There is no doubt that the popularity of Volkswagen's car rental industry is maintained. This is a good image. It is the general public who start from scratch and try their best to meet the requirements of customers and provide them with considerate services.
Sometimes, they have to think of ways to "self-taught." Many of Volkswagen's customers are truly foreigners. Some of them came to Shanghai to experience its oriental charm, and more often they came from afar to work in this city and even took root. Language has become the first “mountain peak†that the masses want to surpass in service. At their age, many people did not experience the life of an ivory tower, but thoughtful service meant that they had to understand and understand the foreign language. As early as in the years when there was no New Oriental or Wall Street, some of them hard-lined their entire Chinese-English dictionary.
Sometimes, they are more likely to "watch pornography" than others. During the Tennis Masters Cup, the driver who opened a special car for Nadal discovered that the other person liked music and deliberately prepared his favorite European and American classic music in the car. A long melody lingered in the carriages to make the tired Nadal extremely happy and the two had friendships. Year after year, Nadal will come to Shanghai with a car. Another time the Masters Cup came to a close, Nadal gave him a pair of autographed sneakers that said: "Send to my friends."
Sometimes, they will “take the lead†in the shortest possible time. They greeted the executives of multinational corporations and suddenly encountered rare snow conditions, but they had to be located a dozen steps away from the entrance to the building. The driver, apart from anything else, stepped off and took a large umbrella to prop up the last "moving" passage. In the distance of a dozen steps, he kept a business elite's leisurely person, turned himself into a "Snowman" and won a "real professional" evaluation.
The heart was injected into the service of the masses. During the 20-hour period, we traveled hundreds of millions of kilometers and gradually led the industry. An executive of a multinational company sent an e-mail from the airport across the ocean when he returned home. He thanked the masses serving him and remembered the birthday of everyone in their family every year. An ordinary public driver received a letter of recommendation from each of the client’s car users for 6 years. The most recent one wrote in the letter: “The good memories of the predecessors, I Empathy."
Chunhua Qiushi, several generations of mass people uphold the same belief, so that "doing fine every service." The purpose of this long-standing service of the general public has also become the “best meeting ceremony†for countless customers to understand public car rental. Volkswagen car rental customers, in this "gather into a tower, get together into the sea."
Barry pick one hundred refining steel
Shining on the moon to perfect the ladies' group
In November just turning pages, the crowd was very busy. From the opening ceremony of the “Shanghai-Hong Kong Stock Connect†opening ceremony to the “Guangzhou Auto Show†where famous cars gather, Volkswagen’s nearly 100-person service team travelled from Shanghai to Guangzhou, leaving behind the Maybach S-Class sedan’s global launching ceremony. Their service figure. The customer prefers to be closer, and the reason for making an offer from a thousand miles away is also simple: on important occasions, vehicle service naturally requires “zero errorsâ€. Simple words, but few people dare to take a chest.
The general public's empathy stems from honesty and professionalism. It also originates from the tradition of selecting the best in the world. From driving technology to service etiquette, Volkswagen Car Rental has a set of nearly exacting standards for personnel selection. Each time the selection of personnel, originally thought that the ten stable, and ultimately regretted defeat; originally just holding the feeling of trying, but even the doorway did not understand it out of the game. The “highlighting†from the big waves in the sand and sand, and its fierceness, still allow some of the people involved to remember. Bringing together elite elites, the high efficiency of Volkswagen car rental naturally guarantees. The figure of the general public has come from the Olympic Games, the World Expo, and more important moments in the city. It has left a thick and colorful silhouette.
This year, the general public continue to show their skills throughout the country. At the Lingshan Charity Promotion Conference in Wuxi, they transported the “First Lady Group†from various countries’ politicians. They waited in the F1 Grand Prix venue to allow chasing drivers to experience the “speed of Shanghaiâ€. In June, they joined hands with the equestrian sport known as "the First Aristocrat Movement." They greeted the top knight in Shanghai for the "Shanghai Leap." This is actually a dozen days and nights. Someone was still out of the car at eleven or two in the middle of the night. One side is brightly lit and the staff of the contest are busy. On the other side is Lone Star in the night. There is only one person in the large parking lot. But even when it was the busiest time, the driver still spoke brilliantly to meet the first guest. Every time the driver leaves the mission at night, Volkswagen's executives are also waiting in the garrison – as long as there are still people in the team, the wait for the driver who is out alone does not seem to be so long. They also go to the moon to go home and sometimes miss the last subway. However, the following morning, they came to the station earlier than anyone else. They jokingly said: "This is a career's range of children.
The general public performed every service with light weight. The tenacity and dedication have long since faded in the long river of time, but the record has remained and become a real service mark for the masses: more than 300 customers, nearly 100,000 services in more than 300 days and nights in 2014. — Behind the standard and standard actions and one sentence of enthusiastic service phrases, is a group of people who are trapped and can only be found in the simple dormitory. The family members are admitted to the hospital but have no time to attend, and the wife can't be able to share the joy of the crowd at the scene.
National chain climbs again
Witness the happiness of Shencheng Wan to newcomers
The situation is always changing. The advent of an era has subverted many of the inherent thinking. In recent years, the domestic car rental industry has also been driven by the tide of the Internet and once again embarked on the changing channel. The national pattern has become a hot term in the car rental industry.
Volkswagen’s national road to the car started very early. Although there are no dotted lines, it has been firmly rooted in more than ten cities in Beijing, Tianjin, Shenyang, Chengdu, Nanjing, Suzhou, Guangzhou and Shenzhen. In order to replicate the "mass model" from Shanghai to the whole country, the public leasing team always implements the service. They study the development trend of China's economic regions, analyze the national layout and migration dynamics of corporate customers, and the company leaders personally lead the team and conduct field surveys. Carefully understand the needs of local customers, and gradually enrich the practice of experience, concise - "integrity, professional" concept thus formed in the country.
On the third day of this year's New Year's Day, a local driver of a public rental car in Guangzhou was temporarily assigned to complete the VIP reception task. In 5 days, Volkswagen's car rental service made customers convinced. The German staff could hardly imagine that an ordinary driver completed the reception alone. The road conditions are familiar and the etiquette is in place, but they can also take them to enjoy authentic food, explore classic attractions, and live a “Chinese Yearâ€. In fact, all this is due to the valuable experience accumulated by VW car rental service training for several years. One person, one car, Volkswagen Car Rental and the German company concluded the "See you again" agreement.
Attitude is everything, but hardware is equally important. On the way to the country, Volkswagen’s car rental is based on an independent research and development information system. It categorizes huge business data and complicated record information at every moment, integrates management, and deploys them in a unified way, allowing customers to book services from any city. , can get feedback in the shortest time. Now, with the support of information technology, the nationwide network of public car rental is becoming more and more solid. They are now transplanting services created for politicians, social celebrities, and corporate executives of various countries to more projects, so that high-standard car rental services can be brought into the homes of ordinary people. VW Car Rental’s inter-city shuttle service has been opened up and it has been developed into the regional interconnection of Beijing, Tianjin, Shanghai, Guangzhou, and Shenzhen’s five centers, and more and more cities have been incorporated into this network to make the journey to sky and land. Closer connection. The “Popular Rose Wedding Carâ€, a colorful team of more than 300 luxury cars, has witnessed the happiness of the new couple in Shanghai. Various car rental services, such as the “VWB†and “Volkswagen Airport’s van teamâ€, are also undergoing a comprehensive upgrade, bringing an “unforgettable†car rental experience to each customer so that more people can experience the public rental. "Integrity, professionalism," quality service, feel that the car rental industry has devoted many years to this industry brand.
In 2014, Yang Guoping, general manager of the board of directors of the Public Transportation Group, put forward the “reason for selecting the public†and was carrying out vigorously the public. For Volkswagen Car Rental, it can go all the way in the wind and rain in 22 years and win the “National Customer Satisfaction Enterpriseâ€, “Shanghai Quality Awardâ€, “May 1 Labor Prizeâ€, “Worker Pioneer Numberâ€, and “Credible Enterprise†"And other honors have been evaluated by many as "top-notch" and rely on the fact that its service has never changed. This kind of hard work and sincerity, eventually condensing into the customer's eyes, the most real reasons for choosing the public - integrity, professionalism.
Put the heart into the final master
Nadal sends driver signature sports shoes
The 22nd set of storms, “the main force in the car rental industryâ€, is a sincere sigh made by many customers for the consistent service consciousness and high sense of responsibility of VW Car Rental – the service concept of “integrity service†has enabled VW to win the market. Word of mouth, "Professional management" of each service allows customers to have a real "centering pill" when they rent a car. There is no doubt that the popularity of Volkswagen's car rental industry is maintained. This is a good image. It is the general public who start from scratch and try their best to meet the requirements of customers and provide them with considerate services.
Sometimes, they have to think of ways to "self-taught." Many of Volkswagen's customers are truly foreigners. Some of them came to Shanghai to experience its oriental charm, and more often they came from afar to work in this city and even took root. Language has become the first “mountain peak†that the masses want to surpass in service. At their age, many people did not experience the life of an ivory tower, but thoughtful service meant that they had to understand and understand the foreign language. As early as in the years when there was no New Oriental or Wall Street, some of them hard-lined their entire Chinese-English dictionary.
Sometimes, they are more likely to "watch pornography" than others. During the Tennis Masters Cup, the driver who opened a special car for Nadal discovered that the other person liked music and deliberately prepared his favorite European and American classic music in the car. A long melody lingered in the carriages to make the tired Nadal extremely happy and the two had friendships. Year after year, Nadal will come to Shanghai with a car. Another time the Masters Cup came to a close, Nadal gave him a pair of autographed sneakers that said: "Send to my friends."
Sometimes, they will “take the lead†in the shortest possible time. They greeted the executives of multinational corporations and suddenly encountered rare snow conditions, but they had to be located a dozen steps away from the entrance to the building. The driver, apart from anything else, stepped off and took a large umbrella to prop up the last "moving" passage. In the distance of a dozen steps, he kept a business elite's leisurely person, turned himself into a "Snowman" and won a "real professional" evaluation.
The heart was injected into the service of the masses. During the 20-hour period, we traveled hundreds of millions of kilometers and gradually led the industry. An executive of a multinational company sent an e-mail from the airport across the ocean when he returned home. He thanked the masses serving him and remembered the birthday of everyone in their family every year. An ordinary public driver received a letter of recommendation from each of the client’s car users for 6 years. The most recent one wrote in the letter: “The good memories of the predecessors, I Empathy."
Chunhua Qiushi, several generations of mass people uphold the same belief, so that "doing fine every service." The purpose of this long-standing service of the general public has also become the “best meeting ceremony†for countless customers to understand public car rental. Volkswagen car rental customers, in this "gather into a tower, get together into the sea."
Barry pick one hundred refining steel
Shining on the moon to perfect the ladies' group
In November just turning pages, the crowd was very busy. From the opening ceremony of the “Shanghai-Hong Kong Stock Connect†opening ceremony to the “Guangzhou Auto Show†where famous cars gather, Volkswagen’s nearly 100-person service team travelled from Shanghai to Guangzhou, leaving behind the Maybach S-Class sedan’s global launching ceremony. Their service figure. The customer prefers to be closer, and the reason for making an offer from a thousand miles away is also simple: on important occasions, vehicle service naturally requires “zero errorsâ€. Simple words, but few people dare to take a chest.
The general public's empathy stems from honesty and professionalism. It also originates from the tradition of selecting the best in the world. From driving technology to service etiquette, Volkswagen Car Rental has a set of nearly exacting standards for personnel selection. Each time the selection of personnel, originally thought that the ten stable, and ultimately regretted defeat; originally just holding the feeling of trying, but even the doorway did not understand it out of the game. The “highlighting†from the big waves in the sand and sand, and its fierceness, still allow some of the people involved to remember. Bringing together elite elites, the high efficiency of Volkswagen car rental naturally guarantees. The figure of the general public has come from the Olympic Games, the World Expo, and more important moments in the city. It has left a thick and colorful silhouette.
This year, the general public continue to show their skills throughout the country. At the Lingshan Charity Promotion Conference in Wuxi, they transported the “First Lady Group†from various countries’ politicians. They waited in the F1 Grand Prix venue to allow chasing drivers to experience the “speed of Shanghaiâ€. In June, they joined hands with the equestrian sport known as "the First Aristocrat Movement." They greeted the top knight in Shanghai for the "Shanghai Leap." This is actually a dozen days and nights. Someone was still out of the car at eleven or two in the middle of the night. One side is brightly lit and the staff of the contest are busy. On the other side is Lone Star in the night. There is only one person in the large parking lot. But even when it was the busiest time, the driver still spoke brilliantly to meet the first guest. Every time the driver leaves the mission at night, Volkswagen's executives are also waiting in the garrison – as long as there are still people in the team, the wait for the driver who is out alone does not seem to be so long. They also go to the moon to go home and sometimes miss the last subway. However, the following morning, they came to the station earlier than anyone else. They jokingly said: "This is a career's range of children.
The general public performed every service with light weight. The tenacity and dedication have long since faded in the long river of time, but the record has remained and become a real service mark for the masses: more than 300 customers, nearly 100,000 services in more than 300 days and nights in 2014. — Behind the standard and standard actions and one sentence of enthusiastic service phrases, is a group of people who are trapped and can only be found in the simple dormitory. The family members are admitted to the hospital but have no time to attend, and the wife can't be able to share the joy of the crowd at the scene.
National chain climbs again
Witness the happiness of Shencheng Wan to newcomers
The situation is always changing. The advent of an era has subverted many of the inherent thinking. In recent years, the domestic car rental industry has also been driven by the tide of the Internet and once again embarked on the changing channel. The national pattern has become a hot term in the car rental industry.
Volkswagen’s national road to the car started very early. Although there are no dotted lines, it has been firmly rooted in more than ten cities in Beijing, Tianjin, Shenyang, Chengdu, Nanjing, Suzhou, Guangzhou and Shenzhen. In order to replicate the "mass model" from Shanghai to the whole country, the public leasing team always implements the service. They study the development trend of China's economic regions, analyze the national layout and migration dynamics of corporate customers, and the company leaders personally lead the team and conduct field surveys. Carefully understand the needs of local customers, and gradually enrich the practice of experience, concise - "integrity, professional" concept thus formed in the country.
On the third day of this year's New Year's Day, a local driver of a public rental car in Guangzhou was temporarily assigned to complete the VIP reception task. In 5 days, Volkswagen's car rental service made customers convinced. The German staff could hardly imagine that an ordinary driver completed the reception alone. The road conditions are familiar and the etiquette is in place, but they can also take them to enjoy authentic food, explore classic attractions, and live a “Chinese Yearâ€. In fact, all this is due to the valuable experience accumulated by VW car rental service training for several years. One person, one car, Volkswagen Car Rental and the German company concluded the "See you again" agreement.
Attitude is everything, but hardware is equally important. On the way to the country, Volkswagen’s car rental is based on an independent research and development information system. It categorizes huge business data and complicated record information at every moment, integrates management, and deploys them in a unified way, allowing customers to book services from any city. , can get feedback in the shortest time. Now, with the support of information technology, the nationwide network of public car rental is becoming more and more solid. They are now transplanting services created for politicians, social celebrities, and corporate executives of various countries to more projects, so that high-standard car rental services can be brought into the homes of ordinary people. VW Car Rental’s inter-city shuttle service has been opened up and it has been developed into the regional interconnection of Beijing, Tianjin, Shanghai, Guangzhou, and Shenzhen’s five centers, and more and more cities have been incorporated into this network to make the journey to sky and land. Closer connection. The “Popular Rose Wedding Carâ€, a colorful team of more than 300 luxury cars, has witnessed the happiness of the new couple in Shanghai. Various car rental services, such as the “VWB†and “Volkswagen Airport’s van teamâ€, are also undergoing a comprehensive upgrade, bringing an “unforgettable†car rental experience to each customer so that more people can experience the public rental. "Integrity, professionalism," quality service, feel that the car rental industry has devoted many years to this industry brand.
In 2014, Yang Guoping, general manager of the board of directors of the Public Transportation Group, put forward the “reason for selecting the public†and was carrying out vigorously the public. For Volkswagen Car Rental, it can go all the way in the wind and rain in 22 years and win the “National Customer Satisfaction Enterpriseâ€, “Shanghai Quality Awardâ€, “May 1 Labor Prizeâ€, “Worker Pioneer Numberâ€, and “Credible Enterprise†"And other honors have been evaluated by many as "top-notch" and rely on the fact that its service has never changed. This kind of hard work and sincerity, eventually condensing into the customer's eyes, the most real reasons for choosing the public - integrity, professionalism.
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